Frequently Asked Questions
I’ve tried stretches and compression socks—how is this different?
Those give short-term relief. AlignCore Technology realigns your foot so pressure is lifted off the fascia for lasting results.
Can I wear Balance Flex with shoes during the day?
Balance Flex is designed to be used at home—while walking barefoot around the house or even while you sleep. It's lightweight but it’s not meant to fit inside shoes. Most users wear it for a few hours daily and notice improvements within weeks.
How long does shipping take?
Most orders are processed within 1–2 business days, and delivery usually takes 5-10 business days depending on your location.
What is your return policy?
We offer a 60-day money-back guarantee. If you’re not satisfied, simply return your order for a full refund.
Do you offer customer support if I have questions?
Yes! Our support team is available by email to help with any questions before or after your purchase.